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Your Mint Lime diaper bag comes with a 90 day limited warranty. We take great pride in and creating high quality products that are built to last.

Our warranty covers hardware, zippers, and/or defects on items purchased directly through Mint Lime’s website or an authorized retailer.

If you experience any problems with one of our products please contact us at

Please provide the following information:

  • Proof of purchase from Mint Lime or an authorized retailer.
  • Pictures and description of the problem you’re experiencing.

Our warranty does not cover wear and tear from ordinary, everyday use such as:

  • Scratches and/or creases on leather components due to ordinary, everyday use.
  • Fraying on the materials and thread due to ordinary, everyday use.
  • Soiled fabric from spills, food, ink, and dirt.
  • Damage caused by third party cleaners and alterations.
  • Accidental damage to the product.

Defective bags will only be replaced to the original owner or purchaser.