Your Mint Lime diaper bag comes with a 90 day limited warranty. We take great pride in and creating high quality products that are built to last.
Our warranty covers hardware, zippers, and/or defects on items purchased directly through Mint Lime’s website or an authorized retailer.
If you experience any problems with one of our products please contact us at firstname.lastname@example.org.
Please provide the following information:
- Proof of purchase from Mint Lime or an authorized retailer.
- Pictures and description of the problem you’re experiencing.
Our warranty does not cover wear and tear from ordinary, everyday use such as:
- Scratches and/or creases on leather components due to ordinary, everyday use.
- Fraying on the materials and thread due to ordinary, everyday use.
- Soiled fabric from spills, food, ink, and dirt.
- Damage caused by third party cleaners and alterations.
- Accidental damage to the product.
Defective bags will only be replaced to the original owner or purchaser.